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Social Media Marketing

How To Fix No Data Available On Facebook Error

Mark Zuckerberg created Facebook in 2004, making it one of the first major social networking services. Users may send text messages, voice calls, or see each other’s faces on video chats. However, some Facebook users have complained of a "no data available" error on the Facebook app, which prevents them from engaging w

Alejandro Rioja
Alejandro Rioja
Updated 8 min read
TL;DR

When it comes to marketing a company’s goods and services, Facebook is an excellent social media platform to use. Nonetheless, there are situations where issues arise, and one of them is no data available.

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About No Data Available on Facebook Error

When Facebook users want to access comments, likes, or other content, they cannot do so since the relevant data is unavailable. The “no data available” error message appears for certain users whenever they try to see the number of likes or comments on a post after tapping those options.

It may show up on both of the postings, whether they are yours or your friends. There is no reason for alarm; the problem has nothing to do with your computer, network, or account. The Facebook app has a malfunction or bug causing this issue. The update may appear on the app’s iOS or Android version.

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Why Does It Say No Data Available?

At least once in their life, every Facebook user sees the “No data available” message. Several factors, such as:

  1. In the meanwhile, Facebook is experiencing some technical difficulties.
  2. Modifying the content’s privacy settings
  3. Deleted My Facebook Account
  4. Account deactivated on social networking site
  5. Someone has blocked you, or you have blocked someone.

How to Fix No Data Available Error

Check if Facebook is Down

See whether Facebook.com is experiencing any problems first. You may use the down detection tool to see whether Facebook is currently down.

Learn about the Facebook outage that occurred 24 hours ago. If Facebook is experiencing server issues, all you can do is wait until the issue is resolved.

Improve Your Facebook Experience With the Latest Update

It may be happening due to the latest upgrade to the Facebook app; if so, you won’t fix the problem until the next update. Whether a newer version of the Facebook app is available in the Play Store, you may upgrade to it and see if the problem has been resolved.

Erase All Cache Files

If you’re having trouble with the Facebook app, try clearing its cache. Find the Facebook app by searching for it in your device’s app store. To clear your cache, use the button labeled “Clear Cache.” After that, launch Facebook again to see whether the “No Data Available” message has vanished.

Go to the Facebook Website 

You may access Facebook from your mobile device’s browser by going to https://facebook.com/, entering your login information, and then accessing your account normally. For the most part, problems only appear in mobile applications, whereas desktop users of the Facebook app never have any problems.

No Data Available on Likes

You may see how many people have approved of an article by clicking the Facebook likes shown on each given item. Yet, many Facebook users have reported seeing an error that prevents them from liking a post. The number of individuals who have loved the item is hidden, replaced with the statement “no data available.”

The Facebook app has a flaw that allows for this to be permanently disabled. You may get rid of it by clearing the cache, upgrading the app, or going to Facebook.com.

No Data Available on Reactions

You can check how many people have responded to a specific post by clicking the Facebook Reactions button. Facebook users have been reporting that they are getting the “No Data Available” message when trying to see the number of reactions to a post by clicking the “React” button.

Clearing the cache, updating the Facebook app (if a new version is available), or transferring to the website version from a browser should fix the “No Data Available On Facebook” error, which is caused by a bug in the app.

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No Data Available on the Facebook Page

When starting the Facebook app, some people get the “No data available” warning, and nothing shows up in their feed. A “no data available” notification is shown on the homepage or feed.

For this reason, people are unable to see the feed. Due to a bug, this occurs in the app. Attempting an app update, clearing cache, and going to the Facebook website are all things you may do to fix the problem.

No Data Available on Messages

The Facebook app alerts you to new messages whenever you launch it. The Facebook app is showing this warning because of a technical problem. You may fix the problem by upgrading to the app’s most recent version, clearing the app’s cache, and accessing Facebook using a web browser.

No Data Available on Groups

Users may get the “No Data Available” message in Facebook groups, preventing them from seeing members or other group-related data. It’s because of the Facebook app’s bug, which you may fix by deleting the cache, upgrading the software, or switching to the Facebook website.

Ways to Clear Data on Facebook

Clearing your browser’s cache and cookies may fix the problem, as we said. All the steps to delete Facebook’s cache will be listed below, broken down by browser and app version.

Android Phone

  1. Choose Settings
  2. Select Notifications and Applications to access these features.
  3. Browse the apps and choose Facebook.
  4. Select Storage.
  5. Click Cache, then Clear Cache.

iPhone

  1. You’ll see a menu in the Facebook app’s lower right corner with three vertical lines.
  2. The “Settings & Privacy” option will be at the bottom of the following page.
  3. There will be a sub-menu that you may choose from. Select “Settings” from the menu.
  4. Select “Browser” from the menu that appears.
  5. Select “Clear Browsing Data.”

Safari

  1. After launching your browser, go to the options menu and choose Delete Private Data.
  2. If you want more information, use the “Details” option.
  3. If you don’t want to clear cookies, passwords, or any other information, deselect the corresponding box.
  4. Hit the erase button.
  5. Go to your browser’s History tab and hit the Delete All button.
  6. You should then return to the homepage and choose the Preferences option.
  7. Then, when you reach the bottom, choose the option to Delete Cookies.

Opera

  1. After opening Safari, go to the File menu and choose Empty Cache.
  2. Select empty from the menu.

Firefox

  1. To access Firefox’s options, choose it from the left-hand menu.
  2. Afterward, go to Recent History > Clear.
  3. First, ensure the ‘Details’ menu is visible, and then choose the Cache option. Ignore all other boxes and click Dismiss.
  4. Select All Available from the Time Range to Clear drop-down menu.
  5. Make a clean slate right now second by clicking the Clear Now button.

Chrome

  1. Choose the gear icon in the browser’s menu to adjust settings.
  2. Click Tools, followed by Clear Browsing Data.
  3. You may clear the cache by selecting the “Empty the cache” checkbox. If you don’t want to delete any data by accident, uncheck everything else.
  4. Choose the Delete Browsing History link.

Bottom line

Numerous users have mentioned that they want to see the number of likes, views, reactions, etc., for a particular post but instead get a “no data available” message whenever they try. It is only the result of an error or problem in the Facebook program.

Although resetting the cache or installing the latest app version might help, the problem may still exist after these steps have been taken. You should visit Facebook’s website to correct the issue until Facebook fixes the problem.

Was this article helpful to you? I have jotted down anything that comes to me that I believe might be of use to you, and I have included it all.


This guide is part of alejandrorioja.com — written by Alejandro Rioja, who now builds AI agent systems for founders. Including the agent that keeps this site current. How it works →

Updated for May 2026

A few things have shifted since this post first went up. Meta dropped the legacy “Page” verification track in 2024 and folded it into Meta Verified ($14.99–$19.99/mo depending on tier and country) — the blue check is now a subscription, not a one-time review. Friend-request flows still work as described, though Meta moved the bulk-cancel UI deeper into mobile settings; the desktop m.facebook.com/friends/center/requests/outgoing route still works (2026-04 spot check).

Worth knowing in 2026: ~3.07B Facebook MAU (Meta Q4 2025 earnings), but the share of time-on-platform relative to Reels and WhatsApp has continued sliding. If this post is part of an outreach strategy, weight WhatsApp and Threads (yes — Threads survived the 2024 pivot speculation and crossed 200M MAU) accordingly.

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